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Enhancing Care Management Services through Mobile Technology

1 CE Hour

Presented By

  • Vera Sansone, LCSW, Daehan Kwak, Ph.D., Kenneth Pecoraro, LCSW, LCADC, Roger Borichewski
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Community care managers are responsible for assisting the individuals they serve with referrals and linkages to a myriad of services and resources for addressing the social determinants of health (SDoH). Care managers who are new to the field often find themselves overwhelmed by the complexity of the system of care in their communities and need real-time access to useful, consolidated information regarding these services and resources. They also benefit from in vivo information and guidance for handling typical scenarios in the community that can impact both clients’ and staff’s safety outcomes. This presentation will describe CPC Behavioral Healthcare’s collaboration with Kean University’s Occupational Therapy and Information Technology Departments in the development of a web-based application that includes decision trees that assist care managers in identifying SDoH resources and reviewing key safety considerations in the community.

Learning Objectives

At the end of this session, attendees will be able to:

1. Define four SDoH that are directly impacted by care management service delivery.
2. Classify five biopsychosocial variables that can affect clients’ and care managers’ safety in the community.
3. Identify three enhancements to care management services through the use of mobile technology.

CE Policy and this educator have no conflicts of interest and have not received any commercial support for this program or its contents.
Vera Sansone, LCSW, Daehan Kwak, Ph.D., Kenneth Pecoraro, LCSW, LCADC, Roger Borichewski
Vera Sansone
Vera Sansone LCSW
President & CEO, CPC Behavioral Healthcare
Vera Sansone, LCSW serves as President and CEO of CPC Behavioral Healthcare in Monmouth County, New Jersey since 2014. Prior to that she was the Chief Operating Officer for 15 years. Vera worked in public and non-profit managerial roles in New York for many years prior to relocating to New Jersey in 1991. CPC Behavioral Healthcare is currently one of the seven original New Jersey agencies designated as a Certified Community Behavioral Health Clinic (CCBHC) and is also involved in a SAMSHA grant for Medication Assisted Treatment (MAT) and Integrated Care. CPC is currently one of the largest CCBHC’s in New Jersey. CPC was also the first agency in the country to partner with Horizon Blue Cross Blue Shield to pilot the Integrated System of Care (ISC) program which offers clients a whole-person approach by integrating physical health, mental health and substance use treatment through care management, health promotion, and support services by coordinating client’s health needs and specializing in the integration of behavioral health and primary care. Vera serves on the State Professional Advisory Committee (PAC) for Addictions and Co-Occurring Disorders and was recently named as a member of the Governor’s Fee-For-Service (FFS) Transition Oversight Board.
Daehan Kwak
Daehan Kwak Ph.D.
Assistant Professor, School of Computer Science and Technology, Kean University
Daehan Kwak is an assistant professor in the School of Computer Science and Technology at Kean University, NJ. He received the Ph.D. degree in computer science from Rutgers University, New Brunswick, NJ, in 2017, and the M.S. degree from the Korea Advanced Institute of Science and Technology (KAIST), South Korea, in 2008. He was with the Telematics and USN Research Division, Electronics and Telecommunications Research Institute (ETRI), during his graduate work. He worked as a research staff at the UWB Wireless Research Center at Inha University, KAIST, and Yonsei University. He serves as the Councilor for the Mathematics and Computer Sciences Division, Council on Undergraduate Research (CUR). He was inducted into the National Honor Society of Phi Kappa Phi in 2020. He is also involved in the Computing Alliance of Hispanic-Serving Institutions (CAHSI) efforts to accelerate the education of Hispanic students in computing and has a role in supporting the National Center for Women & Information Technology (NCWIT). He serves as the Guest Editor in the journal, Electronics, and Wireless Communications and Mobile Computing, and is a reviewer for several international journals and conferences along with undergraduate proceedings. His current research interest includes intelligent systems, cyber-physical systems, systems & networking, wireless & sensor systems, mobile & vehicular computing, smart transportation, and smart health.
Kenneth Pecoraro
Kenneth Pecoraro LCSW, LCADC
Director of Addiction and Co-Occurring Services, CPC Behavioral Healthcare
Kenneth Pecoraro received his Master of Social Work degree in 1996 from Rutgers University where he specialized in casework with an emphasis on addictions treatment. Mr. Pecoraro has been a New Jersey Licensed Clinical Social Worker since 2000 and a Licensed Clinical Alcohol and Drug Counselor since 1997. Mr. Pecoraro has extensive experience working directly with and supervising programs for substance use and co-occurring disorders for both adults and adolescents for over 25 years. Mr. Pecoraro has worked for CPC Behavioral Healthcare, located in Monmouth County, NJ since 2001 and he currently serves as the Director of Addiction and Co-Occurring Services for the agency.
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