Christopher D’Marco, BA, LSS, KLSC, DEI, CT, CEA, PMEC and Lorna F. M. Runkle, BS, MBASpeaker Bio
COVID and geopolitical unrest have accelerated an unprecedented change in how people feel about work. As a result, many agencies are facing a staffing crisis. Act-Cess USA, Inc. is partnering with Chris D’Marco of Change & Response Strategies, LLC to deliver customized, unique, and practical training to help human services and healthcare agencies address this crisis. The full-length program consists of four 90-minute sessions with key deliverables, such as Distinct insights on these issues and new practices to address them. Customized action plans to address agencies’ own special engagement, retention, and recruitment challenges. A proprietary workload-leveling tool to use when short-staffed. A proprietary tool to assist with reducing stress and preventing burnout. This workshop provides an overview of strategies under each of the 4Rs – Reimagine, ReEngage, Retain, Recruit – and a snapshot of the proprietary tools.
At the end of this session, attendees will be able to:
- 1. Enumerate at least 2 ways to manage when short-staffed.
- 2. List at least 2 retention strategies.
- 3. Describe at least 2 new ways to recruit the best-fit candidates.
10:45 am ET – Waiting room opens
11:00 am ET – Workshop begins
12:00 pm ET – Workshop ends