Leslie HolleySpeaker Bio
Difficult clients – we all have them. Just because a client may not be easy to work with doesn’t mean you can’t have a fruitful clinical relationship. Whether you are working with a client who seems resistant to change, or one who you have ideological or personality differences with, knowing how to handle conflict with clients can ensure that you are able to help them with their issues. In this presentation, you will learn how to Identify types of conflict & symptoms, review conflict management styles, learn about the impact of counter transference, and how to identify high vs. low EQ (Emotional Intelligence).
- Addiction Counselors
- Social Workers
- Identify 3 types of conflict and their symptoms
- Describe the impact of counter transference
- Explain the difference between high and low EQ
This program has been approved for 1.0 continuing education clock hours by the Louisiana Counseling Association as authorized by the Louisiana Professional Counselor Licensing Board of Examiners.
This course has been approved by TPN.health, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #198061, TPN.health is responsible for all aspects of the programing. Counselor Skill Group: Counseling Services.
TPN.health, #1766, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. TPN.health maintains responsibility for this course. ACE provider approval period: 03/31/2022 – 03/31/2025. Social workers completing this course receive 1 Clinical continuing education credits.