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Helping Our Clients Rewrite Their Story: Pathways to Excellence

Virtual
On Demand
1 CE Hour On Demand
Clinical

Presented By

Recorded On

  • -

Location

  • On Demand
    Sessions will be available On-Demand
Description

Led by an experienced clinician and behavioral health leader, this presentation delves into the essential ingredients of high-quality client-centric clinical excellence within the behavioral health services sector. Dr. Baker will share insights, case studies, and evidence-based treatment pathways focused on Trauma, Mental Health, and Substance Use Disorder (SUD) treatments. The audience will be taken through a comprehensive journey of a client’s experience from pre-admission to discharge, highlighting key aspects of individualized care and effective treatment planning. We believe that this presentation will provide valuable insights and practical strategies for healthcare professionals striving to enhance client-centric care and achieve optimal clinical outcomes within the behavioral health services domain. Participants will receive both thought-provoking and practical takeaways for client care and organizational change promoting clinical excellence.

Target Audience
  • • Counselor
  • • Marriage & Family Therapist
  • • Nurses
  • • Physicians
  • • Social Worker
  • • Substance Use Disorder Professionals
  • • Psychologist
Educational Goal

The educational goal of this workshop is to increase knowledge about how to provide high-quality clinical excellence.

Learning Objectives

At the end of this course, participants will be able to:

  • Summarize the client journey from pre-admission to discharge.

  • Identify at least three core ingredients necessary for achieving high-quality client-centric clinical excellence.

  • Describe two evidence-based treatment pathways for Trauma, Mental Health, or Substance Use Disorder.

References

  • Johnson, K. A., & Willenbring, J. C. (2021). Advancing Clinical Excellence in Addiction Treatment: A Leadership Framework. Journal of Substance Abuse Treatment, 126, 108319.Building a Culture of Clinical Excellence: Leadership Strategies for Behavioral Health and SUD Treatment

  • Rosenberg, L., & Swarbrick, P. (2019). Building a Culture of Clinical Excellence: Leadership Strategies for Behavioral Health and SUD Treatment. Psychiatric Services, 70(6), 527-533.Transformational Leadership and Client-Centered Care: Achieving Clinical Excellence Through Empowerment

  • Yoder-Wise, P. S., & Erickson, L. H. I. (2019). Transformational Leadership and Client-Centered Care: Achieving Clinical Excellence Through Empowerment. Nursing Administration Quarterly, 43(2), 164-171.

Clinical
Counselor

TPN.health has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7267. Programs that do not qualify for NBCC credit are clearly identified. TPN.health is solely responsible for all aspects of the programs.

TPN.health is approved by the California Association of Marriage and Family Therapists (Provider #1000101) to sponsor continuing education for LPCCs. TPN.health maintains responsibility for this program/course and its content. Course meets the qualifications for 1 hours of continuing education credit for LPCCs as required by the California Board of Behavioral Sciences.

Trusted Provider Network, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0220.

Marriage & Family Therapist

TPN.health is approved by the California Association of Marriage and Family Therapists (Provider #1000101) to sponsor continuing education for LMFTs. TPN.health maintains responsibility for this program/course and its content. Course meets the qualifications for 1 hours of continuing education credit for LMFTs as required by the California Board of Behavioral Sciences.

Trusted Provider Network, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0097.

Nurses

In support of improving patient care, this activity has been planned and implemented by Amedco LLC and TPN.health. Amedco LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. Amedco LLC designates this activity for a maximum of 1 ANCC contact hours.

Physicians

In support of improving patient care, this activity has been planned and implemented by Amedco LLC and TPN.health. Amedco LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. Professions in scope for this activity are listed below. Amedco Joint Accreditation Provider Number: 4008163. Amedco LLC designates this live activity for a maximum of 1 AMA PRA Category 1 Credits™ for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Social Worker

TPN.health, #1766, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. TPN.health maintains responsibility for this course. ACE provider approval period: 03/31/2022 – 03/31/2025. Social workers completing this course receive 1 Clinical continuing education credits. ASWB ACE Credit is not available in NY and NJ.

TPN.health is approved by the California Association of Marriage and Family Therapists (Provider #1000101) to sponsor continuing education for LCSWs. TPN.health maintains responsibility for this program/course and its content. Course meets the qualifications for 1 hours of continuing education credit for LCSWs as required by the California Board of Behavioral Sciences.

Trusted Provider Network, LLC is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0654.

Substance Use Disorder Professionals

This course has been approved by TPN.health, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #198061, TPN.health is responsible for all aspects of the programming.This course has been approved by TPN.health, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #198061, TPN.health is responsible for all aspects of the programing. Counselor Skill Group: Legal, Ethical, and Professional Development

Psychologist

Trusted Provider Network is approved by the American Psychological Association to sponsor continuing education for psychologists. Trusted Provider Network maintains responsibility for this program and its content.

TPN.health is approved by the California Association of Marriage and Family Therapists (Provider #1000101) to sponsor continuing education for LEPs. TPN.health maintains responsibility for this program/course and its content. Course meets the qualifications for 1 hours of continuing education credit for LEPs as required by the California Board of Behavioral Sciences.

Trusted Provider Network, LLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0125.

CE Policy
This course is fiscally sponsored by Exchange Events. There may be potential biases or conflicts of interest inherent to this relationship, and it must be disclosed to participants. These conflicts of interest have no bearing on the course content and have been resolved.
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Cynthia E. Baker, Ed.D., LCSW, MSW

Cynthia Baker is a seasoned professional with a distinguished background in clinical operations, specializing in primary mental health care coupled with co-occurring addiction treatment. Cynthia’s extensive experience and remarkable accomplishments underscore her exceptional skills in leadership and strategic development within the realm of behavioral health services.

Cynthia has over a decade of experience in clinical operations within the field of primary mental health and co-occurring addictions. Throughout her career, she has built a reputation grounded in relationship building, team leadership, and the implementation of strategic growth initiatives. Her ability to foster a client-centered performance culture has been instrumental in her success. 

Cynthia holds a Doctorate in Education (EdD) from the University of Southern California, specializing in organizational change and leadership, which has been instrumental in her success in reorganizing and strategizing for improvements in behavioral health-related services. Her unique combination of skills, qualifications, and commitment to excellence positions her as a valuable asset in the realm of mental health and addiction treatment services.

Cynthia has a proven track record in establishing and nurturing partnerships with external referral sources to facilitate growth opportunities. She has achieved distinguished results in reducing employee turnover, enhancing employee engagement, and improving overall workforce performance. Notably, Cynthia has driven revenue growth within outpatient and inpatient mental health settings, including successfully establishing new psychiatric service lines across multiple states.

Recent accomplishments include the addition of 25 new mental health residential beds, positively impacting revenue for her current organization, The Raleigh House, located in Denver, Colorado. Cynthia’s ability to adapt and thrive in dynamic environments is evidenced by her willingness to relocate for senior-level operational roles, demonstrating her commitment to advancing her career and making a significant impact in the field of behavioral health services.

Cynthia Baker’s expertise in clinical operations, coupled with her proven track record of driving positive outcomes in behavioral health services, makes her an ideal candidate for a speaker presentation. Her insights, experiences, and strategic approach to leadership are sure to inspire and educate audiences seeking to enhance their understanding of effective practices in mental health and addiction treatment services.

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