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Improve Clinical Outcomes, Enhance Payor Relationships and Expedite Reimbursement

On Demand
1.25 CE Hour

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  • On Demand
    Sessions will be available On-Demand

We all know the saying, “If it’s not documented, it didn’t happen.” Healthcare billing practices and documentation directly affect patient care and revenue. This presentation will discuss ways behavioral health providers can use billing practices and clinical documentation to save time, claim reimbursements, and improve patient outcomes. Participants will learn practical action items that can be immediately incorporated into daily processes to help providers deliver high-quality patient care and build stronger relationships with payors.

Target Audience
  • Counselors
  • Addiction Counselors
  • Social Workers
  • Licensed Marriage and Family Therapists
  • Psychologists
Educational Goal

The educational goal of this presentation is for participants to understand better how to use billing practices and clinical documentation to improve practice and patient outcomes.

Learning Objectives

At the end of this course, participants will be able to:

  • Explain the role billing practices and clinical documentation play in promoting public health.

  • Describe 3 billing best practices for optimizing reimbursements and revenue.

  • Identify 2 strategies to improve relationships with insurance providers

  • List the steps of a medical documentation audit.

Counselors has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7267. Programs that do not qualify for NBCC credit are clearly identified. is solely responsible for all aspects of the program.

Trusted Provider Network, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0220.

Addiction Counselors

This course has been approved by, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #198061, is responsible for all aspects of the programming. Counselor Skill Group: Legal, Ethical and Professional Development.

Social Workers, #1766, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. maintains responsibility for this course. ACE provider approval period: 03/31/2022 – 03/31/2025. Social workers completing this course receive 1.25 continuing education credits.

Trusted Provider Network, LLC is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0654.

Licensed Marriage and Family Therapists

Trusted Provider Network, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0097.

Psychologists is approved by the American Psychological Association to sponsor continuing education for psychologists. maintains responsibility for this program and its content.

CE Policy
This course is fiscally sponsored by Hansei Solutions. There may be potential biases or conflicts of interest inherent to this relationship, and it must be disclosed to participants. These conflicts of interest have no bearing on the course content and have been resolved.
  • Waiting Room Opens
  • Workshop Begins
  • Workshop Ends
Note: Time designated for waiting room, breaks cannot be counted toward CE credit.
Erin Burke

Erin Burke is the founder and CEO of Hansei Solutions. A visionary leader on the cutting edge of tech innovation, Erin’s keen ability to identify trends and embrace new technologies keeps the company at the forefront of the revenue cycle management industry. Her inventive leadership style and commitment to building relationships with clients and partners brought Hansei Solutions to Gulf Capital’s attention in early 2021. She continues to break ground as the first female CEO in Gulf Capital’s portfolio of companies. The meaning of Hansei is to reflect on the past, learn from mistakes, and commit to doing better. To stop Hansei is to stop learning.

Hansei Solutions helps non-hospital healthcare facilities nationwide do it better, combining full-service revenue cycle management technology with a personal touch to forge lasting and strategic partnerships. Simply put, Hansei enables providers to collect more, save more, remain compliant, and make more informed decisions impacting their growth and bottom line.

Patrick Dunn

As Chief Strategy Officer, Patrick Dunn plays an integral role in expanding the Hansei Solutions footprint nationwide and realizing the company’s vision to transform revenue cycle management through better technology. 

A seasoned behavioral health executive with a proven track record of transformational growth, Patrick is especially skilled at business development, R&D, software implementation and M&A. He brings both clinical development and operational development experience to Hansei, providing holistic guidance amid the company’s pivotal expansion in the behavioral health and surgical center spaces.

Patrick has clinical training and experience as a therapist treating mental health and substance abuse disorders. An avid horse enthusiast, he has consulted on equine therapy services for some of the leading treatment centers nationwide. His PhD abd with Capella University is focused on equine therapy with a co-occurring population in residential treatment.

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