Authentic Communication and Patient Experience
Information
Date & Time
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Learning Objectives
Participants will be able to:
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Explain the role of patient experience and perspective in health care delivery.
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Name two strategies to enhance provider-patient communication and patient experience.
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Identify two barriers to effective communication and collaboration and discuss ways to overcome these challenges in diverse healthcare settings.
Educational Goal
The educational goal of this presentation is to implement collaborative frameworks to strengthen authentic conversations and improve patient experience and to recognize and address barriers to effective communication and collaboration leading to enhanced patient experiences.
Description
This webinar will explore the importance of patient experience in healthcare delivery and highlight practical strategies to enhance provider-patient communication. It will also address overcoming common barriers to effective communication in diverse healthcare settings. The aim of the session is to equip participants with tools to foster more meaningful and effective conversations, thereby enhancing patient experiences in healthcare.
Target Audience
- Counselor
- Marriage & Family Therapist
- Medical Doctor
- Psychologist
- Registered Nurse
- Social Worker
- Substance Use Disorder Professionals
Presenters
Dr. Morhaf Al Achkar is an Associate Professor of Family Medicine with a strong emphasis on provider communication, patient experience, and interdisciplinary education. He holds a medical doctorate and a Ph.D. in research methodology in education. With over 10 years of experience teaching residents, leading workshop planning, and delivering education for providers in interdisciplinary settings, Dr. Al Achkar is dedicated to enhancing provider communication and patient care.
In his role at the Department of Family Medicine, Dr. Al Achkar focuses on classroom didactic learning, emphasizing dialogical frameworks and experiential learning strategies. He is passionate about fostering effective communication between providers and patients and is actively involved in developing learning modules to improve providers’ readiness and competency in collaborative care settings. Dr. Al Achkar is committed to promoting health equity and social justice, centering authentic conversation, reflection, and dialogue in his teaching and patient care approach.
Financially Sponsored By
- Aetna Better Health of Louisiana