Here are some commonly asked questions
Where is TPN.Health?
TPN.Health’s headquarters are in New Orleans, Louisiana, and we're proud to call the Big Easy our home. The vibrant culture and one-of-a-kind community remind us every day of the importance of living life to the fullest.
Who is allowed to use TPN.Health?
Licensed clinicians, such as social workers, divsychiatrists, psychologists, nurses, doctors, and therapists make up most of our network. Graduate students are also granted membership in a “view only” mode. When they are officially licensed under their governing body, they will have full access to TPN.Health features as an active member of TPN.Health.
Can I join if I am not licensed?
Currently, only licensed clinicians can join with full access to the TPN.Health network. It’s important to us that the network remains top tier for resources and referrals. However, graduate students can create a profile, but it is limited to “view only” until they are officially licensed. Soon, all professionals in the behavioral health community will be offered access by our additional verification and multi-endorsement system. So, if you are a case manager, an administrator, or an interventionist, your access will be available too! You are a valued part of the ecosystem!
How is TPN.Health different from other clinical search engines?
TPN.Health is the exclusive clinician’s network where trusted behavioral health providers can gain recognition for clinical services. Join TPN.Health today to enhance your clinical practice and streamline your referral process so you can focus on what really matters - providing the best possible care.
How much does it cost?
Membership is currently complimentary as we’re building the network. In 2021 we’ll be charging $14.95 for the first three months, after that membership will be $9.95 per month. You can end your membership at any time - we don’t believe you should be locked into any long-term contract, we want you to see its value. When we begin charging, it’s because we do not sell your data like other free sites do. We are a secure, closed network and HIPAA compliant for users.
What if I see unethical conduct from a member?
You can report unethical behavior for review by clicking “report” on the top right-hand side of user profiles. It’s important to us that we remain HIPAA compliant, so don’t hesitate to reach out if something doesn’t seem right.
How can I show my support for a colleague/referral source?
TPN.Health values community and wants to recognize you for the meaningful work you do as a helping professional! We feature peer endorsements on our site, so you can post on your colleagues’ profiles to highlight your experience with providers in the behavioral health field.
Having trouble with CSRF token errors on TPN.Health?
Don't panic. This error means that your browser wasn't able to create a secure cookie, or couldn't access the cookie to authorize your request. Here is how you can fix this issue:
- Open Chrome settings
- In the "Privacy and Security" section, select "Content Settings"
- Select "Cookies and other site data"
- Copy and paste "[*.]tpn.health", then select "Add"
- Restart Chrome and you should be good to go!
- Click the gear wheel in the top right corner
- Select "Safety"
- Select "Delete browsing history..."
- In this window check "Temporary Internet files and website files"
- Click "Delete"
- Restart Internet Explorer and you should be good to go!
- Open Safari Preferences from navigation bar
- Navigate to Privacy tab and confirm "Cookies and website data" is set to "Always allow"/"Allow from websites I visit"
- Navigate to Manage Website Data to view locally stored website data
- Search for "TPN" and remove all TPN-related entries
- Reload Safari and you should be good to go!