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Effective Communication Strategies for Peer Support Specialists

1.25 CE Hour
Peer Support Specialist

Presented By

When and Where


  • Live Webinar
    Access virtually on TPN.health

A person with a lived experience that becomes a Peer Support Specialist begins their career with a set of recovery tools, including being able to share their personal experiences with the individuals they serve. Effectively communicating their own story and personal strategies while focusing on the support of the program participant is an art to master. Sharing too much or taking a stance of authority is a common obstacle that hinders the Peer worker’s ability to build rapport. This session will guide attendees through a set of evidence-based interventions and communication strategies that a Peer Specialist needs to be aware of as they build their professional skill sets.

Target Audience
  • Peer Support Specialists
  • SAMHSA Core Competencies for Peer Workers in Behavioral Health Services
Educational Goal

The educational goal of this workshop is to increase knowledge of effective communication strategies and skills.

Learning Objectives

At the end of this course, participants will be able to:

  • Review a person-centered approach in Human services and identify 3 components of this approach.

  • Identify 3 best practices for self-disclosure and supporting autonomy.

  • Practice maintaining rapport with a client in 2 case study scenarios

CE Details
Peer Support Specialist

This workshop is approved for 1.25 General hours of annual required continuing education credits by the Louisiana Department of Health, Office of Behavioral Health for LA Recognized Peer Support Specialists.

Category 9: Values communication

Category 10: Supports collaboration and teamwork

Category 12: Promotes growth and development

CE Policy
  • Waiting Room Opens
  • -
    Workshop Begins & Ends
  • -
Note: Time designated for waiting room, breaks cannot be counted toward CE credit.
This course is fiscally sponsored by Office of Behavioral Health, Louisiana Department of Health. There may be potential biases or conflicts of interest inherent to this relationship, and it must be disclosed to participants. These conflicts of interest have no bearing on the course content and have been resolved.
Raymond Young, CPS, BA

Raymond Young, CPS, BA has 15 years of experience training diverse groups of adult, youth, and adolescent learners prior to joining the Training Institute at People Incorporated Mental Health Services. He has trained mental health workers, police officers, transportation professionals, business partners, and clients. Ray received his certification as a Certified Peer Specialist from the Minnesota Department of Human Services in 2017 and has since worked with individuals with various mental health conditions and behavioral health concerns. He has also studied Drug and Alcohol Counseling. Ray has a passion for working with youth in Youth Leadership Programs and as a mentor in the community.

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