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Reimagining Language Equity in Healthcare

Virtual
1.5 CE Hour
Clinical
Free

Presented By

Dates and Times

  • -
    Live Webinar

Location

  • Live Webinar
    Access virtually on TPN.health
Description

There are more than 26 million people in the United States who speak a language other than English (LOE).  Language barriers are a remediable cause of health inequities impacting healthcare access, utilization, and outcomes.  In this workshop, we will discuss the disparities for LOE people, the role of professional interpreters in remediating these inequities, and discuss practical strategies to improve the care provided to patients who are LOE.

Target Audience
  • • Counselor
  • • Marriage & Family Therapist
  • • Psychologist
  • • Social Worker
  • • Substance Use Disorder Professionals
  • • Medical Doctor
  • • Registered Nurse
Educational Goal

The educational goal of this workshop is for participants to understand the cause and extent of language barriers in the healthcare system and provide evidence-based practices to improve patient-provider interactions when a language barrier exists.

Learning Objectives

At the end of this course, participants will be able to:

  • Define the extent of language barriers and their impact on patients and the health system.

  • Describe at least two structural/systemic barriers to providing language access.

  • Apply at least two evidence-based recommendations for improving partnership with interpreters and patients who are LOE.

  • Evaluate the role of the interdisciplinary/multidisciplinary team in improving patient-provider interactions when a language barrier exists.

References

  • Diamond, L. C., Schenker, Y., Curry, L., Bradley, E. H., & Fernandez, A. (2009). Getting by: Underuse of interpreters by resident physicians. Journal of General Internal Medicine, 24, 256-262.

  • Diamond, L., Izquierdo, K., Canfield, D., Matsoukas, K., & Gany, F. (2019). A systematic review of the impact of patient–physician non-English language concordance on quality of care and outcomes. Journal of General Internal Medicine, 34, 1591-1606.

  • Karliner, L. S., Jacobs, E. A., Chen, A. H., & Mutha, S. (2007). Do professional interpreters improve clinical care for patients with limited English proficiency? A systematic review of the literature. Health Services Research, 42(2), 727-754.

  • Needle, J., Lee, S., Ahmed, A., Batres, R., Cha, J., de la Parra, P., ... & Culhane-Pera, K. A. (2024). “We feel alone and not listened to”: Parents’ perspectives on pediatric serious illness care in Somali, Hmong, and Latin American communities. The Annals of Family Medicine, 22(3), 215-222.

  • Schenker, Y., Pérez-Stable, E. J., Nickleach, D., & Karliner, L. S. (2011). Patterns of interpreter use for hospitalized patients with limited English proficiency. Journal of General Internal Medicine, 26, 712-717.

  • Yeheskel, A., & Rawal, S. (2019). Exploring the ‘patient experience’ of individuals with limited English proficiency: A scoping review. Journal of Immigrant and Minority Health, 21(4), 853-878.

Introductory
Clinical
Counselor

TPN.health has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7267. Programs that do not qualify for NBCC credit are clearly identified. TPN.health is solely responsible for all aspects of the programs.

Trusted Provider Network, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0220.

TPN.health is approved by the California Association of Marriage and Family Therapists (Provider #1000101) to sponsor continuing education for LPCCs. TPN.health maintains responsibility for this program/course and its content. Course meets the qualifications for 1.5 hours of continuing education credit for LPCCs as required by the California Board of Behavioral Sciences.

Marriage & Family Therapist

Trusted Provider Network, LLC is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0097.

TPN.health is approved by the California Association of Marriage and Family Therapists (Provider #1000101) to sponsor continuing education for LMFTs. TPN.health maintains responsibility for this program/course and its content. Course meets the qualifications for 1.5 hours of continuing education credit for LMFTs as required by the California Board of Behavioral Sciences.

Psychologist

Pending approval.

Social Worker

TPN.health, #1766, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. TPN.health maintains responsibility for this course. ACE provider approval period: 03/31/2022 – 03/31/2025. Social workers completing this course receive 1.5 Clinical continuing education credits. ASWB ACE Credit is not available in NY and NJ.

TPN.health is approved by the California Association of Marriage and Family Therapists (Provider #1000101) to sponsor continuing education for LCSWs. TPN.health maintains responsibility for this program/course and its content. Course meets the qualifications for 1.5 hours of continuing education credit for LCSWs as required by the California Board of Behavioral Sciences.

Trusted Provider Network, LLC is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0654.

Substance Use Disorder Professionals

This course has been approved by TPN.health, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #198061, TPN.health is responsible for all aspects of the programming.This course has been approved by TPN.health, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #198061, TPN.health is responsible for all aspects of the programing. Counselor Skill Group:

Medical Doctor

Pending approval.

Registered Nurse

Pending approval.

CE Policy
This course is fiscally sponsored by Aetna Better Health of Louisiana. There may be potential biases or conflicts of interest inherent to this relationship, and it must be disclosed to participants. These conflicts of interest have no bearing on the course content and have been resolved.
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  • Waiting Room Opens
  • Workshop Begins
  • Workshop Ends
Note: Time designated for waiting room, breaks cannot be counted toward CE credit.
Jennifer Needle-Suarez, MD, MPH, HEC-C

Jennifer Needle-Suarez is an Associate Professor of Pediatrics and Bioethics at the University of Minnesota.  Dr. Needle-Suarez is a Pediatric Critical care physician, bioethicist, and health equity researcher focusing on language access in the US healthcare system. Her work focuses on the experience of patients with serious illness who speak a language other than English. 

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